Refund Policy
Last updated: 20 October 2026
1. Paid plans
You can receive a full refund within 7 days of payment if paid features were not substantially used. After 7 days, or after substantial use of paid features, the payment is not refundable.
If you simply leave your plan to expire, paid access runs to the date shown at checkout. If technical problems on our side prevent you from using your paid features, we will restore working access or provide a refund.
2. Marketplace items
Marketplace items are sold by independent sellers. You can request a refund within 7 days of payment if an item is not delivered, is inaccessible or is materially different from its listing. A delivered item that matches its description is generally not refundable.
3. Duplicate or failed payments
Duplicate or failed payments are refunded in full.
4. How to request a refund
Reply to your purchase receipt email or contact us through the app with the email used for payment and the payment date. We will answer within 3 business days.
Approved refunds are for the amount paid and are returned through the original payment method where the payment provider allows.
5. Chargebacks
Please contact us first so we can resolve your issue before you initiate a chargeback. This does not limit any rights you have under applicable law.
See also our Terms of Service and Privacy Policy.
